Privacy Policy

Introduction

Welcome to https://buggy-trip-dubai.terratrek.net! We are committed to protecting your privacy and ensuring that your personal data is handled with the utmost care. This Privacy Policy explains our practices regarding the collection, use, and disclosure of information from our website visitors and users (hereinafter referred to as “you” or “your”). Our primary goal is to be transparent about how we handle your data and to give you control over your personal information.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Our official website at https://buggy-trip-dubai.terratrek.net
All associated mobile applications and services
Any interactive features or tools on our platform
Information collected through various forms of communication with us

Please note that this policy does not apply to third-party websites, apps, or services linked from our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This policy outlines our practices for the following interactions:

Using Our Services: When you access and utilize our applications, services, or products as an authorized user, we collect and process your data to provide these services.
Visiting Our Websites: If you browse our websites, we may track your behavior through cookies and similar technologies to enhance your experience and for analytics purposes.
Communication with Us: We may communicate with you via emails, calls, or texts/SMS regarding orders, newsletters, promotions, or customer support. Your consent is required for certain forms of communication.

Personal Data Collection

We collect several types of personal data, including:

Account Information: Details related to your user account creation and management, such as usernames, passwords, and contact preferences.
Payment Information: Credit or debit card details, billing addresses, and transaction records required for processing payments.
Financial Information: This may include bank account numbers (if directly provided) or information used to verify payment methods.
Purchase Information: Records of products or services you’ve purchased from us, including order history and delivery addresses.
Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device IDs, and mobile network information.
Location Data: Information about your geographic location when you use our apps or visit our websites.
Feedback and Reviews: Any comments, suggestions, or ratings you provide to improve our services.
Social Media Information: Data from social media platforms if you choose to log in through these accounts on our platform.
Product Information: Details about products you view, search for, or purchase, including preferences and customization options.

We obtain this data through direct user input, tracking technologies, and partnerships with third parties who assist us in providing services.

Cookies

We employ cookies to enhance your experience on our platform:

Strictly Necessary Cookies: These are essential for the basic functionality of our website, such as allowing you to log in and navigate through pages.
Preference Cookies: They store user preferences, like language settings and display options, to provide a personalized experience.
Analytics Cookies: Used by our analytics partners to collect information about your visit to improve our services and content.

Users can control non-essential cookies through our Cookie Manager, allowing you to customize your privacy settings.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purpose for which it was collected. This may include:

Maintaining user accounts and providing services
Complying with legal obligations, tax requirements, or fraud prevention measures
Improving our products and services based on user feedback and behavior

Once the retention period expires or when data is no longer needed for these purposes, we delete or anonymize your personal data securely.

Security Measures

We take robust security measures to protect your personal data:

Implementing industry-standard encryption protocols for secure data transmission.
Engaging secure third-party processing partners who adhere to strict privacy and security standards.
Regularly reviewing and updating our security practices to adapt to emerging threats.

Children’s Privacy

Our services are not intended for children under 18 years of age, and we do not knowingly collect personal data from minors. If you believe we have collected information from a child without parental consent, please contact us at the details provided below, and we will take appropriate steps to delete that information.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

Access: You can request access to the personal data we hold about you.
Rectification: If your data is inaccurate or incomplete, you can ask us to correct it.
Erasure (Right to be Forgotten): In certain circumstances, you can request the deletion of your data.
Restriction: You may limit our processing of your data under specific conditions.
Portability: You have the right to receive your personal data in a structured, commonly used format.
Objection: You can object to the processing of your data for certain purposes.
Non-Discrimination: You cannot be discriminated against for exercising your data protection rights.

To exercise any of these rights, please contact our Data Protection Officer using the details provided in the “Contact Us” section below. We will respond to your request within a reasonable timeframe.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be posted on our website with an updated revision date. We encourage you to review this policy periodically to stay informed about your data protection and privacy rights.

Contact Information

If you have any questions, concerns, or requests regarding your personal data, please contact us:

Email: [email protected]
Mail: Data Protection Officer, Buggy Trip Dubai, [Street Address], [City], [Postal Code]

We value your trust, and we are committed to handling your personal data with the utmost care and in accordance with this Privacy Policy.